Can I have the hem adjusted or the size altered?

No, we strictly prohibit any alterations or modifications by customers themselves.

The products we offer are for rental use only. Therefore, we have strict rules regarding the handling of our items. We do not allow any alterations or modifications by customers, including hemming, adjustments using iron-on tape, sewing, cutting, or any other method. These actions are strictly prohibited as they may significantly affect the quality of the product and its future usability.

Additionally, please refrain from using safety pins to adjust the size, as this can damage or tear the fabric. While using safety pins may seem like a simple adjustment method, please be aware that it can leave holes or marks on the fabric.

If the size of the product you ordered does not fit, please do not force yourself to wear it. Instead, contact our customer support first. We will provide you with the best possible suggestions and support. If you have any concerns, please feel free to consult us.