takumi hiraishi
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Recent activity by takumi hiraishi-
I haven’t received my item. Who should I contact?
Please be sure to check the "tracking number" provided in your shipping confirmation email, and contact either the shipping carrier or our store as appropriate.First, please use the "inquiry slip n...
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What should I do if I stain the item with food spills or cosmetics?
Do not attempt to clean it yourself; please return the item as is.If the rental item becomes soiled or stained, please do not try to remove the stain yourself or use bleach or strong detergents. Ru...
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When is the earliest I can receive my order?
If you place your order by 1:00 p.m. on a business day, your order can be delivered as early as the “next day.”For customers residing in Honshu and Shikoku regions, we generally arrange for your or...
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Is it possible to rent small items such as neckties or accessory wigs together?
The set contents vary depending on the product you use. Please be sure to check the "Set Contents" listed on the detail page of your desired product.Basically, the items subject to rental are the "...
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Please tell me the rental process
From application to return, you can use our service easily in the following four steps. Search / Consult: First, carefully search for your favorite item from the wide variety of costumes listed on ...
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When do most people use this service?
Our service is used in a variety of “extraordinary” situations. Many customers use our service for special occasions that are different from their everyday life. The most common use is when attendi...
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Can I consult about matching outfits (coordinated looks) with friends?
Yes, absolutely. Our service confidently offers coordinated outfit suggestions for special events, such as outings to theme parks or parties. We are dedicated to helping you with styling that match...
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Are there any precautions for cosplay?
To ensure that the next customer can use our products comfortably, we strictly prohibit the following actions at our store.First, please refrain from using special cosmetics or coloring agents such...
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Please tell me how to return the item
Please use the enclosed prepaid shipping label and send the package from a convenience store, etc.First, please prepare the cardboard box or bag that was used when the product was delivered. Be sur...
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Is direct delivery to wedding venues or hotels possible?
Yes, it is possible.When placing your order, you can enter the address of the venue where you want the product delivered in the "Shipping Address" field. However, there are some important points to...