takumi hiraishi
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Recent activity by takumi hiraishi-
Please Tell Me About Late Fees
If you return the product after the return deadline, you will be required to pay an additional "30% of the rental fee" per day as a late fee. This late fee will be charged for each day the return i...
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Please Tell Me About Late Fees
If you return the product after the return deadline, you will be required to pay an additional "30% of the rental fee" per day as a late fee. This late fee will be charged for each day the return i...
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If the size you received does not fit, can you exchange it?
Exchanges are possible only if the item is in stock.Once the item arrives, please try it on as soon as possible. If the size does not fit, we kindly ask that you contact us promptly. After we recei...
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Is the return deadline the "shipping date" or the "arrival date"?
The "date you complete the shipping procedure" is the standard.On the last day of your rental, that is, by 12:00 noon on the 4th day, please be sure to complete the shipping procedure for the item ...
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I forgot to return an accessory
It does not have to be a special bag or box—please use whatever you have on hand and return it to us as soon as possible.If you forgot to include an accessory (such as a belt, ribbon, or other acce...
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I forgot to return an accessory
It does not have to be a special bag or box—please use whatever you have on hand and return it to us as soon as possible.If you forgot to include an accessory (such as a belt, ribbon, or other acce...
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Are there any precautions for cosplay?
To ensure that the next customer can use our products comfortably, we strictly prohibit the following actions at our store.First, please refrain from using special cosmetics or coloring agents such...
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Please tell me about the condition and cleaning of the products
Thorough cleaning and maintenance by professional contractors.To ensure that our customers can use our products with peace of mind, we carry out thorough cleaning and maintenance on all returned pr...
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Is cleaning required before returning?
No, cleaning or laundering is not required at all.There is absolutely no need for you to wash, clean, or iron the clothing yourself.In fact, if you attempt these tasks yourself, there is a risk of ...
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What happens if I damage a costume? Will I be charged for repairs or compensation?
The response and any costs you may be responsible for will vary depending on the extent of the damage and whether you are enrolled in the Anshin Compensation Pack.First, if you are enrolled in the ...